![]() ![]() To their credit, the Front Desk Rep on duty, whose name is Saif, consulted with the night manager and they gave us that night free and changed our room. There were other problems, which I won’t detail. ![]() Maintenance came relatively quickly, pulled out the tub plug, laid it on the side of the tub, told us he was going to solve the problem and left saying that the cold water would be back in 15-20 minutes. When the DH started to take a shower before bed, he found the water ran HOT, no cold water at all. Adjusting the temp made little difference. The AC in our room was extremely cold and loud. Minor inconveniences compared to the other issues. It started out fine, as we were able to check-in early, however, we didn’t get our breakfast buffet vouchers and we weren’t told that the Wi-Fi passwords were written on the inside of the key-card holder. Unfortunately, this HI did not stand up to those memories. Not the HI experience I expected I made reservations at the HI in Crystal City, VA for 2 reasons: the parking rate is half as expensive as the hotel hosting the convention we were attending, and my fond memories of HI stays in the past. The shower worked properly in the new room, but the room. ![]() ![]() I made reservations at the HI in Crystal City, VA for 2 reasons: the parking rate is half as expensive as the hotel hosting the convention we were attending, and my fond memories of HI stays in the past. ![]()
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